Shipping Policy

Order processing

Orders are prepared for fulfillment as quickly as possible after payment is confirmed. Processing time can vary during weekends, holidays, high-demand periods, or when additional order verification is required.

Shipping costs

Free Shipping is currently offered for eligible destinations listed at checkout. Your available shipping option will be shown before you place the order. Import duties and local taxes may apply separately depending on your destination.

Shipping destinations

We ship to the destinations available at checkout. Shipping availability may vary by product, destination, and carrier.

Delivery estimates

Delivery times depend on the destination, carrier, and fulfillment route. Any delivery estimate provided at checkout or after shipment is an estimate and is not a guaranteed delivery date.

Tracking

When tracking information is available, it will be provided after your order has shipped. Tracking updates can sometimes take a short time to appear after the carrier receives the parcel.

Customs, duties, and taxes

International orders may be subject to customs duties, import taxes, or other local charges depending on the destination. Unless otherwise stated at checkout, these charges are the customer's responsibility.

Address accuracy

Please make sure your shipping address is complete and correct before placing your order. If an order has already entered fulfillment, we may not be able to change the address.

Delays, lost packages, and delivery issues

Carrier delays, customs processing, weather, local service disruptions, and other events outside our control can affect delivery. If your tracking has not updated for an extended period or you believe your package is lost, contact us and we will help review the shipment.

Contact

For shipping questions, contact campguardgear@gmail.com.